Terms & Conditions

 

It is very important that you read and understand our Terms and Conditions for Guests at SYHA Hostels, before booking or staying in one of our youth hostels.

This is necessarily a lengthy and detailed document, but the list at the top of Page 1 indicates which sections are particularly relevant to different types of guest.

All customers making a reservation or staying in our hostels agree to be bound by these Terms and Conditions.

Download: Terms and Conditions PDF

Disclaimer

While every effort has been made to ensure the accuracy of the information in this website, it is possible that errors, omissions or discrepancies may occur, and SYHA assumes no liability for any loss or damage incurred in part or in whole because of such errors.

We reserve the right to update, revise or make obsolete information from this website without notice.

Privacy Statement
We will ask you for personal information such as your name and contact details when you make a booking or take out membership of SYHA. We will use this information to provide you with a better service, but we will not sell or distribute your personal information to any third parties, or use the information you have provided for unsolicited email.  Your details will be held in our internal systems only, and will not be accessible by the general public.

We may request your permission to send you information about SYHA including news, offers and competitions, and you may withdraw your permission at any time by contacting us at marketing@syha.org.uk and including “Unsubscribe” in the subject line. If you wish to enter your views on our Hostel Ratings system you will need to provide your email address.  This will also register you for email updates on news and promotions.  Again, you unsubscribe at any time.

SYHA is registered with the UK Data Protection Registrar.

Call Monitoring
Calls to our Reservations Department may be recorded for training purposes.


SYHA is a member assosciation of Hostelling International. Our members have access to 4000+ hostels in over 90 countries, as well as the best hostels in Scotland.

Scottish Youth Hostel Association
We are a 78 year old charity
Scottish Charity No. SCO13138
About Our Charity

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